Attending all sites to make a formal introduction and set up a password. This ringfences customers from unscrupulous cold callers.
In the event a Change of Tenancy has taken place, notifying incumbent utility suppliers to accurately close existing/open new energy accounts with current and correct meter readings.
Providing advice on the best direction, current utility situation and contract terms.
Assigning a dedicated Account Manager for ongoing support (Billing issues/validation, metering queries, market updates, green energy certification etc).
If a site in your estate suddenly closes/is sold, we close down existing contracts.
To speed up the reconnection process some suppliers require card payments over the phone which we can make on your behalf and rebill.
Growing estates usually have a large array of different energy suppliers and contract end dates. We can simplify this process by aligning all contracts to one end date with a single supplier.
No-one is ever left in the dark if our services are refused. All interested parties are made aware and we are always prepared to offer advice and support to tenants making the utility process as smooth as possible.
If you’d like to book a consultation or find out more about what we can do for you, please get in touch with us.
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