Privacy Policy - Utility Business Services

Utility Business Services. Putting the Client First.

At UB Services we are passionate about delivering superior quality, service and choice to our clients and customers. Our reputation and the loyalty of our clients and customers depend upon it.

• The quality of the services we provide, is paramount and must never be compromised.
• We aim to provide a high level of client and customer service at all times. All feedback on our service is recorded and given prompt consideration.
• All customer and client information is treated as confidential. We will never pass on Client information to third parties and adhere strictly to the data protection act.

The Data Protection Act - The Basics explained

The Data Protection Act gives individuals the right to know what information is held about them. It provides a framework to ensure that personal information is handled properly.

The Act works in two ways. Firstly, it states that anyone who processes personal information must comply with eight principles, which make sure that personal information is:

• Fairly and lawfully processed
• Processed for limited purposes
• Adequate, relevant and not excessive
• Accurate and up to date
• Not kept for longer than is necessary
• Processed in line with your rights
• Secure
• Not transferred to other countries without adequate protection

The second area covered by the Act provides individuals with important rights, including the right to find out what personal information is held on computer and most paper records.