More about us - Utility Business Services

Utility Business Services. Putting the Client First.

 

Utility Business Services employ a selection of individuals that bring specific expertise to our business that will provide an amicable solution faster and cheaper than any other Utility management company or broker. We know we can extend the life of your tenants and relieve pressure on your Business relationship managers and operational support, while reducing your costs significantly, and in respect of invoices you are paying to suppliers for closed sites by as much as 40% in some case.

 

Utility Business Services are not an aggressive sales force as we concentrate more on our services, our structure does not require any sales targets of any kind to any of our staff.

 

Utility Business Services are also members of the ALMR (Association of Multiple Licensed Retailers), Federation of Small Businesses and the Greater Manchester Chamber of Commerce.

 

Utility Business Services specialise in the minefield of utilities and we ensure our client only pays accurate and contracted invoices, we have a unique internal system that would ensure full transparency.

 

Utility Business Services currently look after a number of pub groups and pub management companies including:

The Utilities markets are extremely competitive, highly dynamic and the multitude of business models and tariffs available from the various Providers can be very complex indeed, subject to constant review and are therefore prone to change on a continual basis. A certain level of understanding and expertise within the market is a prerequisite to ensure that all business opportunities are fully leveraged and margins optimised. A similar statement is true of the other Utility markets.

Our main aim is to ensure all billing, debt related issues from previous tenants, reconnections, court appearances etc are dealt with by our office with the minimum of fuss and hassle to the client.

The reality is with our service your company should only have to inform us of a change over, Utility Business Services will attend on the day of change, and process all utility matters from there, all invoices will come through our offices and will be forwarded for payment by your company once they are confirmed as accurate. Utility Business Services offer a inbound/outbound call centre, this will facilitate your company being able to divert all calls to UBS to handle! This can also be used for your manager to provide meter readings.

We believe our business model works very well in this industry. Specifically for holding/caretaker companies we have a unique process that would enable your company to outsource ALL utility issues from telephone calls, bailiffs, disconnection and billing, the reality is that your only involvement would be paying accurate and authorised invoices. We will also attend every pub you take on the day of change to complete readings and deal with any outstanding issues from the previous tenant. We can also give you some estimates for consumption prior to taking the sites this is sometimes useful when negotiating packages with the pub company. We also have a inbound call centre for all managers to be able to contact us to provide meter readings and debt issue enquiries.